
What on Earth is a Copilot Studio Harness?
Microsoft has introduced another new AI word. Here is what a harness actually is, which one to pick, and why Copilot Credits start ticking sooner than you think.
Read the post →7 September 2026 · 5 min read

A funny thing happens when I ask normal people how they're using Microsoft Copilot.
Most of them tell me they've tried it once or twice.
They asked it a question.
They got an answer.
Then they went straight back to doing things the way they've always done them.
Have I ever bought a gym membership, attended two classes and looked in the mirror disappointed that I didn't look like an Olympic athlete. Yes, I am only human. Did I honestly think my transformation would be instant, no. Did I quit and have to start again, yes. Did I finally lock-in for good, hopefully, yes.
The people getting the most value from Copilot aren't the most technical. Many of the power users I meet work in HR, finance, project management, operations, or marketing.
What they have in common is simple.
They've learned how to ask better questions, and they have built habits.
Here are three of my favourite Copilot tips for non-techies that can save hours every week.
Blank pages are productivity killers.
Whether you're writing a proposal, creating a presentation, drafting an email or preparing a report, getting started is often the hardest part.
Instead, let Copilot create Version 1.
Try:
Create a one-page proposal for introducing AI skills training into a 250-person organisation. Include benefits, risks and recommended next steps.
Will it be perfect?
No.
Will it get you from 0% to 80% in seconds?
Usually.
The goal isn't to let AI do your work.
The goal is to avoid staring at a blinking cursor wondering where to begin.
We've all been there.
Someone sends you a 47-page report at 4pm and wants feedback before the end of the day.
Before diving in, ask Copilot:
Summarise this document in five bullet points. Include key decisions, risks and actions.
Then follow up with:
Explain this to me as if I'm briefing an executive team in two minutes.
Suddenly, that 47-page report becomes manageable. Then use read aloud and listen on your commute, or at least go make a coffee whilst listening to it.
Spend more of your energy on thinking rather than reading.
One of the most underrated features of Microsoft 365 Copilot is its ability to pull together information from meetings, emails, chats and documents.
Before a meeting, try:
Prepare me for tomorrow's meeting with Contoso. Summarise recent emails, Teams conversations, open actions and potential risks.
Instead of walking into the room wondering what's happening, you'll walk in already briefed.
That's particularly helpful when you're juggling multiple projects or stakeholders.
People often ask me for the perfect prompt formula.
I like to keep it simple.
I use GCSE:
Here's an example.
Instead of:
Create a presentation about AI.
Try:
Create a 10-slide presentation for SME business owners who are new to AI. Use plain English, include practical examples and provide three actions they can take this week. Base it on this document.
The difference in quality is remarkable.
Better prompts produce better outputs.
Simple as that.
Thankfully, that's a skill anyone can learn.
And unlike coding, you don't need a computer science degree to get started.

Microsoft has introduced another new AI word. Here is what a harness actually is, which one to pick, and why Copilot Credits start ticking sooner than you think.
Read the post →
Copilot Studio can now call an AI agent straight from a workflow. Let the workflow handle structure and let the agent handle the thinking.
Read the post →